Privacy Policy

Last updated: September 24, 2026

Coi Wolf Books is operated by Coi Wolf Publishing LLC (“we,” “us,” or “our”). This Privacy Policy explains how information is collected, used, and shared when you visit our website, contact us, or purchase from our store.

Information We Collect

When you visit our store, Shopify and the technologies used by our website may collect information about your device and how you use the site. This may include your browser type, IP address, time zone, pages viewed, and cookies or similar technologies.

When you place an order, create an account, or contact us, we may receive the information you provide, such as your name, email address, phone number, billing and shipping addresses, order details, and the contents of your message or special-order request. Payment information is handled through the payment methods available at checkout.

How We Use Your Information

We use information to:

Process payments, fulfill orders, and arrange shipping;
Communicate with you about orders, special-order requests, and questions;
Provide customer service and handle returns or other requests;
Detect and help prevent fraud or misuse of our store; and
Maintain and improve our website and services.

If we offer marketing emails, we will use your information for that purpose only in accordance with your choices and applicable law. You can unsubscribe using the link in a marketing email.

Sharing Your Information

We share information with service providers when needed to operate the store and fulfill orders. These may include Shopify, payment providers, shipping carriers, and services we use to support our website and business. We may also disclose information when required by law or when necessary to protect our rights and the security of our store.

Our store is built on Shopify. You can read more about Shopify’s privacy practices at https://www.shopify.com/legal/privacy.

Cookies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand how visitors use the site, and support features we choose to enable. Where available, you can manage your choices through our cookie banner. You can also control cookies through your browser settings, although disabling some cookies may affect how the store works.

Your Privacy Choices and Rights

Depending on where you live, you may have rights to access, correct, or request deletion of certain personal information. You may also have choices about cookies and other uses of your information. To make a privacy request, email us at coiwolfpublishing@gmail.com. We may need to verify your identity before completing a request, and some information may need to be retained to fulfill legal or business obligations.

Data Retention

We keep information for as long as reasonably needed to fulfill orders, provide customer service, maintain business records, resolve disputes, and meet legal obligations. Retention periods may differ depending on the type of information and why it was collected.